Privacy Policy

Last Updated: August 31, 2026

Your Kindness Corner Inc. ("Your Kindness Corner," "YKC," "we," "us," or "our") respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, store, retain, protect, and manage personal information through yourkindnesscorner.com, including related applications, member profiles, community features, Verified Impact Passport features, volunteer and contribution records, business and nonprofit pages, shops, events, communications, and other services we provide (collectively, the "Services").

Your Kindness Corner Inc. is committed to protecting personal information in accordance with applicable privacy and data protection laws.

Depending on where you reside and how you use our Services, these laws may include the Personal Information Protection and Electronic Documents Act (PIPEDA), applicable Canadian provincial privacy laws, Canada's Anti-Spam Legislation (CASL), and applicable United States federal and state privacy laws.

Where a privacy law provides you with additional rights based on your place of residence, YKC will honour those rights where the law applies to us.

1. Information We Collect

The information we collect depends on how you use Your Kindness Corner and which Services you choose to access.

Personal and Account Information

We may collect information such as:

  • Name
  • Email address
  • Username
  • Profile photo
  • Account and profile information
  • Member type
  • Communications you send to us
  • Content you choose to post, submit, or share
  • Information required to administer your account or Services

Optional Profile Information

You may choose to provide additional information to enhance your YKC experience, including:

  • Age range or other demographic information
  • School, organization, employer, or community affiliations
  • General location information
  • Skills
  • Interests
  • Achievements
  • Volunteer experience
  • Community involvement
  • Stories and community contributions
  • Other information you choose to display through your profile

Unless specifically required to provide a Service, this information is optional.

Verified Contribution and Community Impact Information

YKC allows members, businesses, nonprofit organizations, schools, community organizations, and other authorized participants to record or verify community involvement.

Depending on the Services used, we may collect or maintain information relating to:

  • Volunteer activities
  • Volunteer hours
  • Community contributions
  • Participation in events or initiatives
  • Verified achievements
  • Recognition or contribution records
  • Kindness Points or similar recognition activity
  • Organizations associated with a contribution
  • Dates and details necessary to establish or verify a contribution

Some contribution information may form part of a member's Verified Impact Passport or other community-impact record.

Business, Nonprofit, and Organization Information

Where you create, administer, or participate in an organization or business page, we may collect information including:

  • Organization or business name
  • Contact information
  • Page administrator information
  • Team or volunteer information
  • Events
  • Opportunities
  • Community-impact activity
  • Contribution or recognition records
  • Information submitted through page-management features

Transaction Information

When you purchase a Service, membership, product, upgrade, or other paid offering, transaction information may be processed by third-party payment providers.

YKC generally does not directly store complete payment-card information.

We may retain transaction records such as:

  • Transaction date
  • Amount
  • Product or Service purchased
  • Payment status
  • Transaction or reference identifiers

where necessary for accounting, customer support, fraud prevention, legal compliance, dispute resolution, or administration of the Services.

Technical and Usage Information

When you use the Services, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Features used
  • Links clicked
  • Referring URLs
  • Approximate usage information
  • Login and security information
  • Error and diagnostic information

We may use this information for security, analytics, fraud prevention, troubleshooting, service improvement, and operation of the Services.

2. Cookies and Similar Technologies

YKC and our service providers may use cookies and similar technologies to operate, secure, analyze, and improve the Services.

These may include:

  • Essential and functional cookies
  • Preference cookies
  • Analytics technologies
  • Security technologies
  • Third-party technologies used by integrated Services

You may control certain cookies through your browser or device settings.

Disabling certain cookies may affect the operation of some YKC features.

Where applicable law requires additional consent or opt-out options for particular cookies or tracking technologies, YKC will provide those choices.

3. Consent

We collect, use, and disclose personal information with consent where required by applicable law.

The form of consent may vary depending on:

  • The sensitivity of the information
  • The purpose for which it is collected
  • The circumstances in which it is collected
  • Applicable legal requirements
  • Where required, we obtain express consent.

You may withdraw consent to certain uses of your personal information, subject to reasonable notice and any legal or contractual restrictions.

Withdrawal of consent may affect our ability to provide some Services.

If you submit personal information relating to another person, you are responsible for having the authority or appropriate permission to provide that information.

4. How We Use Your Information

We may use personal information to:

  • Create and administer YKC accounts
  • Provide and operate the Services
  • Display member profiles and content according to applicable visibility settings
  • Maintain Verified Impact Passport records
  • Record and verify volunteer or community contributions
  • Connect members with businesses, nonprofit organizations, events, groups, or community opportunities
  • Administer recognition and Kindness Points
  • Operate business and nonprofit page features
  • Process purchases and transactions
  • Provide customer support
  • Communicate important account or Service information
  • Send marketing communications where permitted
  • Improve and develop YKC features and Services
  • Analyze use of the platform
  • Detect fraud, misuse, or security threats
  • Maintain the integrity of community-impact records
  • Fulfill legal, regulatory, accounting, and contractual obligations

Your Kindness Corner does not sell personal information for monetary consideration.

5. Public Profiles and Community Content

YKC is a community platform.

Certain information that you choose to publish may be visible to other members or, depending on the applicable feature and privacy settings, to the public.

This may include:

  • Profile information
  • Profile photos
  • Posts
  • Stories
  • Comments
  • Group participation
  • Community contributions
  • Business or nonprofit page activity
  • Certain Verified Impact Passport information
  • Recognition and community-impact information

You should not publish personal information that you do not want others to see.

YKC may provide privacy or visibility controls for certain features. Availability of those controls may vary by feature.

Content you make public may be viewed, copied, shared, or stored by other users or third parties outside YKC's control.

6. How We Share Information

We may disclose personal information in limited circumstances.

Service Providers

We may use third-party companies to provide services such as:

  • Hosting
  • Cloud infrastructure
  • Authentication
  • Data storage
  • Analytics
  • Email and communications
  • Payment processing
  • Security
  • Identity-related services
  • Customer support
  • Other technology required to operate YKC

These providers may process information on YKC's behalf in connection with the services they provide.

We take reasonable steps to use service providers that maintain appropriate privacy and security protections.

Other YKC Participants

Information may be shared with other members, businesses, nonprofit organizations, schools, organizations, or authorized page administrators where necessary for a feature you choose to use.

For example, applying for a volunteer opportunity may require relevant information to be shared with the organization offering that opportunity.

Similarly, submitting volunteer hours or another contribution for verification may require the relevant record to be shared with an authorized verifier.

Legal, Safety, and Security Purposes

We may disclose information where reasonably necessary to:

  • Comply with applicable law
  • Respond to lawful legal processes
  • Protect YKC, its members, or third parties
  • Investigate suspected fraud or misuse
  • Protect the security and integrity of the Services
  • Enforce our Terms, policies, or agreements
  • Establish, exercise, or defend legal claims

7. Data Storage and Cross-Border Processing

YKC is a Canadian company serving members in Canada, the United States, and potentially other jurisdictions.

Personal information may be stored or processed in Canada, the United States, or other jurisdictions where YKC or its service providers operate.

When personal information is processed outside your province, state, or country, it may be subject to the laws of the jurisdiction in which it is processed.

YKC takes reasonable steps to select service providers and safeguards appropriate to the sensitivity of the information involved.

8. Data Retention

YKC retains personal information only for as long as reasonably necessary to:

  • Provide the Services
  • Fulfill the purposes for which the information was collected
  • Maintain appropriate business and transaction records
  • Maintain the integrity of verified contribution records
  • Resolve disputes
  • Detect fraud or misuse
  • Meet contractual obligations
  • Comply with legal or regulatory requirements
  • Protect YKC and its members

Different categories of information may therefore have different retention periods.

Information that no longer has a legitimate business, legal, security, verification, or operational purpose will be securely deleted, destroyed, de-identified, or anonymized in accordance with YKC's retention procedures.

Where information is retained solely for statistical, analytical, historical community-impact, or aggregate reporting purposes, YKC will seek to anonymize or de-identify that information where continued identification of the individual is not reasonably necessary.

9. Verified Impact and Historical Contribution Records

A core purpose of YKC is to provide reliable records of community participation, contribution, and verified impact.

Certain records may therefore involve more than one party.

For example, a volunteer contribution may form part of:

  • The member's Verified Impact Passport
  • A nonprofit organization's volunteer history
  • An organization's community-impact reporting
  • An event participation record
  • YKC's aggregate community-impact totals

When a contribution has already been verified, approved, issued, completed, or relied upon by another member, business, nonprofit organization, school, community organization, or YKC, deletion of the member's account may not result in deletion of the underlying historical contribution.

Records that may be retained include:

  • Verified volunteer hours
  • Completed volunteer activity
  • Verified contribution records
  • Approved participation records
  • Previously issued recognition
  • Community-impact transactions
  • Records necessary to maintain an organization's historical impact totals
  • Aggregate community-impact statistics

Where continued identification of the individual is no longer reasonably necessary, YKC may delete or remove identifying account information while retaining the underlying contribution in a de-identified, anonymized, or historical form.

For example, verified volunteer hours may continue to count toward a nonprofit organization's historical impact after the volunteer deletes their YKC account, while the former member's active profile and unnecessary identifying information are removed.

Retention of a historical contribution record does not mean that YKC will retain all personal information originally associated with the account.

10. Account Deactivation

Where available, YKC may allow members to deactivate their account instead of permanently deleting it.

Deactivation may:

  • Temporarily hide the member's profile
  • Prevent the account from appearing in member searches
  • Restrict community activity
  • Suspend certain notifications
  • Preserve account information so the member can return later

The specific effects of deactivation will be explained to the member when the feature is used.

Deactivation is different from permanent account deletion.

11. Permanent Account Deletion

Members may request permanent deletion of their YKC account.

When a valid account deletion request is completed, YKC will take reasonable steps to:

  • Disable account access
  • Remove the active member profile
  • Remove the member from member directories and search results
  • Remove or de-identify personal profile information that is no longer required
  • Remove the member from active groups, connections, and community participation where appropriate
  • Stop non-required account and marketing communications
  • Remove or anonymize information where continued identification is unnecessary
  • Cancel or terminate applicable Services associated with the account where appropriate

Account deletion may not result in immediate deletion of every record associated with the account.

YKC may retain information where reasonably necessary for:

  • Previously verified community contributions
  • Historical community-impact records
  • Transaction and accounting requirements
  • Fraud prevention
  • Security and abuse prevention
  • Legal or regulatory obligations
  • Dispute resolution
  • Enforcement of agreements
  • Records involving another party where deletion would undermine the integrity of that party's legitimate record

Where possible and appropriate, retained records will be de-identified or anonymized rather than remaining connected to an active member profile.

Information may also remain in system backups for a limited period until those backups are overwritten or securely deleted in accordance with YKC's backup and retention procedures.

Deletion from YKC does not necessarily remove information that you previously made public and that another person independently copied, shared, downloaded, or stored.

12. Marketing Communications

YKC may send marketing or promotional communications where permitted by applicable law.

For Canadian recipients, commercial electronic messages are managed in accordance with applicable requirements of Canada's Anti-Spam Legislation (CASL).

Where required, YKC will:

  • Obtain appropriate consent
  • Identify the sender
  • Provide required contact information
  • Provide a functioning unsubscribe mechanism

You may unsubscribe from marketing communications at any time using the unsubscribe mechanism provided or by contacting us.

Account, transactional, security, verification, legal, or other service-related communications may still be sent where necessary or permitted by law.

13. United States Residents

If you reside in the United States, you may have additional privacy rights under applicable federal or state law.

Those rights vary depending on your state of residence and whether the applicable law applies to YKC.

Depending on applicable law, rights may include the ability to:

  • Access personal information maintained about you
  • Obtain information about categories of personal information collected
  • Request correction of inaccurate personal information
  • Request deletion of eligible personal information
  • Obtain information about certain uses or disclosures
  • Opt out of certain sales or sharing of personal information
  • Opt out of certain targeted or cross-context behavioural advertising
  • Limit certain uses or disclosures of sensitive personal information
  • Obtain a portable copy of certain information
  • Appeal certain privacy-request decisions
  • Exercise privacy rights without unlawful discrimination or retaliation

Not every right listed above applies in every U.S. state or to every organization.

YKC will process valid privacy requests according to the laws applicable to the individual and to YKC.

Sale and Sharing of Personal Information

YKC does not sell personal information for monetary consideration.

Some U.S. privacy laws define terms such as "sale" or "sharing" more broadly than an exchange of information for money.

For example, certain advertising or tracking activities may be treated as "sharing" or targeted advertising under applicable state law.

If YKC engages in an activity that triggers an applicable right to opt out of sale, sharing, or targeted advertising, YKC will provide any notice and opt-out mechanism required by law.

14. California Residents

California residents may have additional rights under the California Consumer Privacy Act, as amended, where that law applies to YKC.

Those rights may include:

  • The right to know what personal information is collected, used, and disclosed
  • The right to request deletion, subject to legal exceptions
  • The right to correct inaccurate personal information
  • The right to opt out of the sale or sharing of personal information
  • The right to limit certain uses or disclosures of sensitive personal information
  • The right not to receive discriminatory treatment for exercising applicable privacy rights

The CCPA does not apply to every business merely because it has users in California.

Where the law applies to YKC, we will provide any notices, request mechanisms, and opt-out controls required by law.

15. Children's and Youth Privacy

YKC is intended for users aged 13 and older.

Users under the age of 13 are not permitted to create a standard YKC account.

YKC does not knowingly collect personal information online from children under 13 through standard member accounts.

If we learn that a child under 13 has created an account or provided personal information through the Services in circumstances where collection is not permitted, we will take reasonable steps to remove the account and address the information appropriately.

In the United States, the Children's Online Privacy Protection Act and COPPA Rule impose additional requirements on certain websites and online services that knowingly collect personal information from children under 13.

If YKC introduces a Service specifically permitting participation by children under 13, appropriate parental notices and verifiable parental consent processes will be implemented where required before collecting their personal information.

Because YKC includes student and youth features, younger members should carefully consider what information they make publicly available through their profiles.

Parents or guardians with questions regarding a youth member's information may contact YKC's Privacy Officer.

16. Safeguarding Personal Information

YKC uses reasonable administrative, technical, organizational, and physical safeguards appropriate to the sensitivity of the information being protected.

Safeguards may include:

  • Authentication controls
  • Role-based access permissions
  • Encryption where appropriate
  • Security monitoring
  • Logging
  • Vulnerability management
  • Backup procedures
  • Staff access restrictions
  • Security and privacy procedures
  • Access limitations for administrative functions
  • No electronic information system can guarantee absolute security.
  • YKC regularly evaluates its safeguards as the Services evolve.

If a privacy or security incident occurs, YKC will investigate and respond in accordance with applicable legal requirements.

17. Your Privacy Rights

Depending on where you reside and the laws applicable to YKC, you may have the right to:

  • Request access to personal information YKC maintains about you
  • Ask how your personal information has been used or disclosed
  • Request correction of inaccurate information
  • Withdraw consent where legally permitted
  • Request deletion of eligible personal information
  • Request permanent deletion of your YKC account
  • Request portability of eligible information where required by applicable law
  • Object to or restrict certain uses of information where applicable
  • Opt out of certain sale, sharing, or targeted advertising activities where applicable
  • Limit certain uses of sensitive personal information where applicable
  • Challenge YKC's privacy practices
  • Submit a complaint to YKC or an appropriate privacy regulator
  • Exercise applicable privacy rights without unlawful discrimination or retaliation
  • Certain rights are subject to exceptions permitted by law.
  • For example, YKC may be permitted or required to retain certain information to:
  • Complete transactions
  • Maintain security
  • Prevent fraud
  • Comply with legal obligations
  • Resolve disputes
  • Preserve legitimate historical contribution records
  • Maintain the rights or records of another party

Where YKC retains verified contribution or community-impact information following account deletion, unnecessary identifying information will be removed, de-identified, or anonymized where reasonably appropriate.

18. Privacy Requests and Identity Verification

Privacy requests may be submitted to YKC's Privacy Officer.

Before providing access to, correcting, deleting, or disclosing certain personal information, YKC may take reasonable steps to verify that the person making the request is the individual concerned or an authorized representative.

Information collected for identity verification will be used for that purpose and related security requirements.

If YKC cannot fully comply with a privacy request because of a legal exception or other applicable limitation, we will provide an explanation where required by law.

19. Complaints and Regulatory Authorities

If you have a concern regarding YKC's privacy practices, we encourage you to contact our Privacy Officer first so that we can investigate and respond.

Canadian residents may also have the right to raise concerns with the Office of the Privacy Commissioner of Canada or an applicable provincial privacy regulator.

United States residents may have the right to contact their applicable state privacy or consumer-protection authority.

California residents may also contact the California Attorney General regarding applicable California privacy rights.

20. Changes to This Privacy Policy

YKC may update this Privacy Policy as:

  • Our Services change
  • New features are introduced
  • Our technology changes
  • Our service providers change
  • Privacy laws or regulatory requirements change
  • Our privacy practices evolve

When we make changes, we will update the Last Updated date at the beginning of this Policy.

Where changes are material, we may provide additional notice through the Site, email, account notifications, or another reasonable method.

Where applicable law requires new consent for a materially different collection, use, or disclosure of personal information, YKC will obtain that consent.

21. Privacy Officer and Contact Information

Questions, privacy requests, access requests, correction requests, account deletion requests, complaints, or other privacy concerns may be directed to:

Privacy Officer

Your Kindness Corner Inc.

Please include enough information for us to understand and respond to your request. Do not send passwords, full payment-card details, government identification numbers, or other unnecessary sensitive information by regular email.